This Privacy Policy explains how we collect, use and protect personal information when you create an account, use our services or visit our site. We take privacy seriously and set out below the categories of information we handle, how we use it, who we may share it with and the choices available to you about your data.
We collect information necessary to operate accounts, deliver services and meet legal and compliance obligations. This includes personal data, technical and transactional details, and information about your activity on the site.
Personal data includes details you provide when registering or verifying your account, such as name, date of birth, address, email address, telephone number and identity documents required for verification. We may also keep correspondence you send to our support team.
Technical data covers information collected automatically when you use the service: IP address, device and browser identifiers, operating system, mobile identifiers, language, geographic region and pages or features you access. This helps with site security, performance and fraud prevention.
We collect transactional data relating to deposits, withdrawals and bets, plus records of play, game history and account activity. This data supports account management, payments, responsible gambling checks and dispute resolution.
We use personal and technical data to create and manage accounts, process payments, verify identity, comply with regulatory obligations, prevent fraud and abuse, provide customer support and administer safer gambling controls. Transactional and activity data are used to maintain account records, process withdrawals and for internal reporting and analytics.
We apply appropriate organisational and technical measures to protect personal information from unauthorised access, alteration, disclosure or destruction. Access to personal data is limited to staff and third parties who need it to provide services. We review our security practices regularly and require third-party partners to maintain suitable safeguards.
We use cookies and similar technologies to enable core site functions, remember preferences, measure site performance and provide targeted content. Some cookies are essential; others help with analytics and marketing. You can manage cookie settings through your browser or the site controls where available.
You have rights in relation to your personal information, including the right to access the data we hold about you, request correction, object to processing in some circumstances and request restriction or portability where applicable. You may also withdraw consent where processing is based on consent.
To exercise your rights or to request access, correction or deletion of your personal data, contact our support team at [email protected]. We will respond in line with applicable law and may need to verify your identity before complying with requests. In some cases we may retain certain information where required for legal, regulatory or legitimate business purposes.
We may share information with payment processors, identity verification and fraud-prevention providers, regulators and law enforcement where required, and with other service providers who help deliver our platform. We require third-party partners to protect personal data and only use it for agreed purposes.
We may update this policy to reflect changes in our practices or legal obligations. We will publish any revised policy and indicate the date of the most recent update. Continued use of our services after changes indicates acceptance of the updated policy.
